Your satisfaction with our products is our
goal. If for what ever reason you need to return a product, please
obtain a return authorization prior to return by contacting us at:
E-Mail
or 1-800-804-4716 M-F 8:30am - 5:30pm CST
To return an item, we must be notified
within 5 business days of receipt of product. Returned products must be
shipped within 2 business days of authorization. Returns must be in new,
unused condition and returned in original box. Returns not
received in original box will be subject to a re-packing fee of $25.00.
If product received is damaged, no refund will be issued. All
shipping charges are non-refundable and a 15% restocking fee applies to
all returns..
** Be sure to reference
your RA # on the outside of your package **
Damaged/Missing Items: Damaged and/or missing items must be reported
to us within 3 business days of receipt of product. ALL CLAIMS
MADE AFTER 3 BUSINESS DAYS WILL NOT BE ACCEPTED. Damaged items
returned that have not been inspected by the freight carrier or that are
returned without written authorization will not be accepted.
Returns are not accepted
on Custom Signs and Banners or any other custom designed or fabricated
items.